Please follow these simple instructions to show you how to install OSDM Software: 1. Login with your user name and password, if you don’t have login details you can register and you’ll get an email with your password. 2. Go to home page and you’ll see Download Software section. 3. Download Samsung Device Manager Software […]

Please follow these simple instructions to change the holiday hours in your Samsung Business Phone System: 1.  To change the holiday hours you’ll need to logon to your Samsung DM Tool. 2.  Click on the DM Tool and login using the username and password given by the Technician upon installation. 3.  You’ll now need to navigate to section […]

Please follow these simple instructions to show you how to create a voicemail key in Key Programming: 1.  To set up a feature code for your phone system you’ll need to logon to your Samsung DM Tool. 2.  Click on the DM Tool and login using the username and password given by the Technician upon installation. 3.  You’ll now […]

Please follow these simple instructions to show you how to create a direct station key in Key Programming: 1.  To set up a feature code for your phone system you’ll need to logon to your Samsung DM Tool. 2.  Click on the DM Tool and login using the username and password given by the Technician upon installation. […]

Please follow these simple instructions to swap the ring plan in your Samsung Business Phone System: 1.  To swap the ring plan you’ll need to logon to your Samsung DM Tool. 2.  Click on the DM Tool and login using the username and password given by the Technician upon installation. 3.  You’ll now need to navigate to section 4 Group & […]

Please follow these simple instructions to set up the barge feature in your Samsung Business Phone System: 1.  To set up the barge feature code for your phone system you’ll need to logon to your Samsung DM Tool. 2.  Click on the DM Tool and login using the username and password given by the Technician upon installation. 3.  The first you […]

Please follow these simple instructions to swap extensions using the DM Tool in your Samsung Business Phone System: 1.  Logon to the DM Tool using the username and password given by the Technician upon installation. 2.  Click on 2 – Configuration, then 2.8 Numbering Plan, then 2.8.0 Numbering Plan – this will then present the numbering plan for the […]

Please follow these simple instructions to assign a feature code to your Samsung Business Phone System: 1.  To set up a feature code for your phone system you’ll need to logon to your Samsung DM Tool. 2.  Click on the DM Tool and login using the username and password given by the Technician upon installation. 3.  You’ll now need […]

Please follow these simple instructions to call forward using the Samsung Tool: 1.  Open up the DM Tool on your desktop by double clicking on the icon. 2.  On the left hand side at the top you have the connection icon, enter your PASSWORD that you were given by the technician. 3.  On the left hand […]