Resource Centre

Installation guide

1. Login with your user name and password, if you don’t have login details you can register and you’ll get an email with your password. 2. Go to home page and you’ll see Download Software section. 3. Download 4Sight Software. 4. Unzip folder and do click on 4sightInstall-2.5-37.16320.exe 5. Click Run option and Install. 6. […]


HiPath Expressions Voicemail User Guide

The downloadable PDF on this page provides all the instructions for using and updating voicemail on the Siemens Hipath Expressions Compact V3 (HiPath 3000).


Programming keys on a Optipoint handset

With the handset on-hook dial *91 on the keypad. Now press the feature key you wish to programme. The display will how ‘Change feature?’. press the tick key to confirm that you wish to programme ‘Repdial key’. Type in the number or extension that you wish to assign to the feature key. Now press the […]


Set up a conference call

Please follow these simple steps to set up a conference call on Siemens Business Phones: Dial the number of the first conference member. After they’ve answered press the tick key to place them on hold. Now enter the number of the second conference member. After the second conference member has answered press the tick key […]


Call divert/forward on a Optipoint handset

Please follow these simple steps to set up a call divert/call forward on a Optipoint handset: With the handset on-hook press either one of the arrow keys located towards the bottom of the handset’s keypad. This will open up the main handset options list. Scroll through to find ‘Call Forwarding?’. Now select this option using […]


Personal voicemail greeting

4Com Business Telephone expert Craig Williams explains how to record your own personal voicemail greeting on the Siemens business telephone handset. Craig takes you through the voicemail greeting process step-by-step, including how to delete the default greeting, before creating his own voicemail. Please subscribe to our channel to keep up to date with our entire […]


Change time and date settings

4Com Business Telephone expert Craig Williams explains how to change time and date settings on the Siemens business phone handset. Craig takes you all the way through the change process, from accessing the time and date settings to returning to the normal display.


Transferring calls

4Com business telephone expert Craig Williams demonstrates how to use the “call transfer” feature on the Siemens handset. Craig explains that you can transfer any call either internally or externally, before demonstrating how to transfer the call internally. Please subscribe to keep up to date with all of our “How To” videos and all of […]


Using the hold feature on a Siemens phone

4Com Business Handset expert Craig Williams provides a walk-through of using the Hold Feature on the Siemens handset. Craig also explains that Siemens have recently undergone a re-brand and will now be referred to as Unify. Craig demonstrates the versatility of the Hold function on the Siemens handset, noting that it provides the option of […]


Transfer calls

Please follow these simple instructions to transfer calls on a Samsung Business Phone: During a call press the call transfer key. Enter the number / extension of the person that you wish to transfer the call to. You will have the chance to speak to the person you are attempting to transfer the call to […]


Set call divert / call forward

Please follow these simple instructions to set a call divert/call forward on a Samsung Business Phone: 1.  To forward all calls on your Samsung handset, dial 601 with the handset on the hook and enter the number you wish to forward to. 2.  Once you are happy with the number (make sure you have a […]


Setting or changing handset names

Please follow these simple instructions to set or change the handset names on a Samsung Business Phone: Press the ‘Transfer’ key and dial 104 from your handset’s keypad Enter the name you wish to assign to your station. The universal format of letter input through a numbered keypad applies here (the same as text messaging […]


Conference call set up

4com expert Andy Rousell explains how to set up a conference call on Samsung phones. Watch the video and follow these instructions: During a call press the conference key. Enter the number of the third party who you wish to conference into the call. Press the conference key twice to join all calls. NB – […]


Changing extension names

4Com expert David Lang shows you how to change the descriptive text on the Samsung business phone. More commonly known as ‘extension name’, this is the text that is displayed on the screen on the Samsung IP handset. Watch to see how simple and easy this task is, with a step by step tutorial from […]