Using the address book

The Address book provides an easy way to create and share contacts with colleagues. Users can search for existing contacts or create new ones easily while on the telephone. The Address book is extended to include CRM contacts when integration is used.

The video shows the Address book being used.

Watch how using the address book

For a better experience, especially if you are viewing through a mobile device, please expand the video to full screen. Click on this icon.

Still need help?